This week the General Directorate of Customs made available to the public a single window for the reception of appeals and physical documents for customs procedures, on the second floor of the central building of the Ministry of Finance (2nd Avenue, 1st and 3rd Streets, diagonal to the National Theater).
This decision seeks to simplify procedures for the user, as well as to improve the process of receiving and distributing documents.
In addition, the General Directorate of Customs provides e-mail addresses for the digitalized management of taxpayers' procedures on the website of the Ministry of Finance.